Customer Support

Our Customer Service Representatives will be happy to assist you with any questions you may have. You are welcome to contact us at: (888)712-7896 Monday through Friday from 9:00 a.m. to 5:00 p.m. EST.

Digital Downloads Information
Download License:
Downloads are solely for personal, noncommercial use. Copies of download can only be stored on computers or devices owned by the person or entity who purchased the download. Additional licenses of downloads can be purchases from http://www.victoriouslivingtoday.org. For Downloading Tips, please click here.

Shipping Policy
Domestic Shipping Only:
Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some cases up to 4-6 weeks. Orders shipped by ground service average 4-10 business days from date of order to reach its destination. Orders shipped by priority service (Priority Shipping) average 3-7 business days from date of order to reach its destination. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. DHL will not ship to P.O. Boxes. Please include a complete street address for all orders.

Return Policy
All orders are nonrefundable. If you have a problem with any product you have purchased, we will gladly exchange it. Please e-mail us at customer_support@victorouslivingtoday.org.

Billing Policy
We accept Visa, MasterCard, and American Express. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars.

Account Policy
Victorious Living Today Ministries reserves the right to de-activate or remove any user accounts provided at http://www.victoriouslivingtoday.org/ without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 90 days.